Frequently Asked Questions

• How do I create my own profile?

  Click Sign up at the top of the page to create your free profile. It takes five short steps, and you can see which step you're on at the top of each page.

  1. Account – Start by entering your e-mail address. The form then opens up so you can choose a password and your account type (Solo Musician, A Band or An Industry), and add your name and your location. For your privacy, we never show your exact location.

  2. Profile – Tell us about you and your music: your instruments and experience, up to four genres, who you're looking for under Currently seeking, and a short description with your influences and equipment. These answers are used to match you with the right musicians, so take your time. Not sure what to write? Click Help me write a description for a suggestion based on your answers.

  3. Photos & Music – Add a profile picture and some of your music. Profiles with a picture get far more views and messages.

  4. Verify E-mail – Click the link in the e-mail we send you to verify your account.

  5. Membership – Continue with a free profile or choose one of our Premier memberships.

  You can change all of this later in your account, and add more music, videos and details. Your profile is your online resume, so make it great!

• What does this site do for me?

  This site allows an easy way to meet other musicians and bands with similar interests and style.

• How do I contact other members?

  To start a conversation with another member, you'll need a Premier membership. You can upgrade here. Free members can always reply to messages they receive.

  To send a message, sign in and open the member's profile. Click Contact (next to their photo), write your message and click Send.

  Response times vary a lot from member to member. Be patient, and contact several members to get more replies. Members get an e-mail as soon as you message them.

• How do I become a Premier member?

  Sign in and click Upgrade at the top of the page, or go straight to the upgrade page.

• How much is a Premier membership?

  Currently, the pricing for a premier membership is ILS 39.95 / 1 month, ILS 99.95 / 3 months or ILS 299.95 / 1 year.

• Can other musicians contact me as a Free member?

  Yes, absolutely. You will receive an e-mail stating that you have mail at BandMix anytime a member contacts you. You can read your mail by logging into your account and viewing your new messages.

• How do I find other musicians/bands?

  There are several ways to find musicians and bands on BandMix:

  • Search: pick an instrument and a location in the search box. Use Advanced Search for more filters.
  • Search results: adjust the distance around your location and sort by the members' most recent activity.
  • Browse: the browse pages list members by region, city and instrument.
  • Match Mailer: create a free profile and answer the questions as fully as you can, and we'll e-mail you a weekly list of musicians and bands that match.

• How do I upload audio?

  Sign in and go to Music in your account, or go to your music. Drop your tracks onto the upload area (or click it to choose files). We accept MP3, M4A, WAV, FLAC, AAC and OGG files.

  For each track we'll ask whether AI was used to make it. To add a title, album, year and other details as you upload, click Upload with more options.

• How do I add videos?

  BandMix shows videos from YouTube, so your video needs to be on YouTube first.

  Sign in and go to Videos in your account, or go to your videos. On YouTube, click Share under your video and copy the link. Paste it into the YouTube link box, give it a title and click Add Video. It shows on your profile straight away.

  Regular, short (youtu.be), mobile and Shorts links all work.

• How do I upload music from a CD?

  Download or purchase CD ripper software (there are many trial or free programs on the internet) convert your tracks to mp3 or wav files and upload from your hard drive.

• How do I add an image?

  Sign in and go to Photos in your account, or go to your photos. Click Upload images or drop your photos onto the page. JPEG and PNG files work best.

  Under a photo, click Make profile picture to use it as your main picture, and Crop to adjust it. To remove photos, tick their delete boxes, then click Save Changes.

• What is the calendar feature?

  The calendar feature allows premier members to add events to their profile.

• How can I change my account info?

  Sign in and click Dashboard at the top of the page. The menu takes you to each part of your account: profile, photos, music, videos, calendar, Music List and options. You can also click your photo and name at the top of any page.

  Make your changes and save them at the bottom of the page. Billing, privacy, e-mails and your password are all on the Options page.

• How do I change my account type?

  To switch between a band and a musician profile, sign in, go to Options and choose Account type. To switch to an industry listing, please contact support.

• Can I hide my age?

  There is not an option to hide the age displayed on a musician profile. Although this is an option on band profiles, as the members of a band vary in age. Bands can hide the age on their profile by going to “Options” then “Privacy Settings”. We understand the desire to hide your age, however, as an example we have members that are involved in specific-age groups or other situations of similar nature for which it is necessary that members are able to filter search results by age.

• How do I reset my password?

  If you're signed in, go to Options and choose Update password.

  Can't sign in? Click Forgot password and enter your e-mail address, and we'll e-mail you a link to set a new password. Remember to update any passwords saved in your browser or phone.

• Will I automatically be renewed after I upgrade to a Premier Member?

  All premier membership upgrades are set for automatic renewal to ensure uninterrupted service. This can be easily disabled anytime by logging into your premier account, clicking on Options and then Billing Information.

• How do I turn off the Auto-Renew?

  Sign in, go to Options and choose Billing information, or go straight to billing. Under auto-renewal, choose Off – don't renew and click Save setting. You keep Premier until the end of the time you've paid for, and your account then returns to Free.

• I didn\'t receive my activation Email, what should I do?

  Please contact support and they will manually activate your account.

• How can I maximize my responses from the messages I send?

  We encourage you to include multiple ways of contacting you in your message (i.e. e-mail address, phone#, etc). We do not allow this information in profiles, but do not filter this in sent messages. Be sure to only include information you feel comfortable giving a near stranger. Also, be sure to make your profile as good as you can, this is essentially your resume for other musicians.

• What is the Digital Audition feature?

  Digital auditions are an easy way for musicians & bands to quickly interview interested musicians in their area. By entering in the criteria for your desired position/musician, our system will automatically search our database and send out a general request for up to 100 matching musicians that may be interested in your opportunity.

• What is BandMix Elite?

  BandMix Elite is an add-on to your Premier membership. It adds Message Tracking (see when members read your messages), Private Browsing (no one will know you visited their page), a Private Music List (save profiles without the member being notified, and keep your list off your public profile), extra storage space and more Digital Auditions.

• How do I completely remove my listing?

  You can remove your listing by logging into your account, clicking on Options and then on Decline Service. This will remove your entire profile.

• How is the Activity Date determined?

  A member's Activity Date is updated from any login, website activity, message sent, message read, email read, search, or profile page load.

• How do I add my social links to my profile?

  Premier members can show where else to find them, such as Instagram, Facebook, TikTok, YouTube, Spotify, Apple Music, SoundCloud and Bandcamp, in a Social Links box on their profile. To add them, go to your account and select Social Links in the gray navigation menu, then enter just your username for each site (or paste the link to your page). Your links are shown to members who are signed in, for as long as your Premier Membership is active.

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